Do you need to find out the status of an order or need technical support? Do you want to initiate an RGA or RMA request. Visit our new customer service web page http://dlrsales.com/support.php
DLR Sales, Inc. will release factory quotes to other SSS representatives no sooner than 24 hours of known bid date. DLR Sales, Inc. reserves the right to NOT quote any Distribution outside of DLR Sales, Inc. territory. Such decisions will be authorized by DLR management only. DLR Sales, Inc. will produce factory quotes for Best Access Systems only. DLR Sales, Inc. will provide other SSS representatives established discounts that have been provided to local dealers for Precision, Stanley, Stanley Closers, or any other SSS mechanical item, via e-mail. The dealer’s local representative will be notified within 24 hours of bid, via e-mail. The dealer’s local representative must use these established discounts to produce and provide a factory quote unless otherwise noted in writing by DLR Sales, Inc. Quotes not copied to DLR Sales, Inc. within the DLR Sales, Inc. territory may not be honored.
As a reminder new BEST Access, Precision Hardware and Stanley Closers price list went into effect today, April 7th, 2008. Please be sure to use current pricing on all purchase orders to prevent any delay in order processing. Price discrepancy policies at the factory will put orders marked with incorrect pricing on temporary hold until the pricing is corrected and the order is released. The current price lists are #57 (57cc for BEST, 57ed for Precision, and 57dc for Door Closers). Thank you
Stanley Security Solutions has updated their order entry policies effective January 2nd, 2008. Orders must have a pricing total on them prior to processing. If an order is recieved without a purchase order total it will be held and a request for completed copy of a purchase order will be requested. Once a copy with pricing is recieved the order entry process will continue appropriately.
Please help DLR Sales, Inc by verifying that correct total is listed on your orders prior to sending them in for entry. If we recieve an order with incorrect or missing pricing you will be contacted for a corrected purchase order.
This policy is in regards to the Best Access Systems, Precision Hardware, Stanley Door Closer, and Stanley Commercial Hardware product lines.
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Stanley has recently acquired OSI Security Devices. Please view the following link for more information!
Please review the process outline for BEST IC permanent cores by viewing the link. Thank you!
BEST ACCESS SYSTEM – PERM CORE PROCESS
The following is factory policy with Stanley for the number of keys provided with purchased lock sets.
Corporate Policy:
| Keying System |
Retrofit |
New Construction |
| Standard | 1 key per core | 2 keys per core |
| Premium (PKS) | 1 key per core | 1 key per core |
| Patented (Peaksâ„¢) | 1 key per core | 1 key per core |
| MX8 | 1 key per core | 1 key per core |
Be sure to watch for these additional items that may be called out in the specification preamble. Often extra key blanks, operating keys, and key cutters are listed in the preamble and must be included under the door frame and hardware supplier’s scope. These are additional items that need to be noted and included at time of bid. Be sure to cover them by including them in your quote request.
New price lists for Stanley Security Solutions go into effect on July 16th, 2007.A summary of product and policy changes for Best, Precision, Stanley Door Closers and Stanley Commercial Hardware has been sent out. If you have not received this notification please let us know so we are able to get the information out to you immediately. Please complete and return the price protection registration for each brand as soon as possible if necessaryThe new July 16th, 2007 Price list are:
Best Access Systems – 56CC
Precision Hardware – 56ED
Stanley Door Closers – 56DC
Stanley Commercial Hardware – Net Price Book 129 (Dated 2004) will be used with a 1.06 multiplying factor. A reprint of this price list is not being produced at this time.
Hard copies of the Best, Precision, and Stanley Door Closer price lists will be forthcoming in the near future.
We appreciate your help in distributing this among the members of your office.
Please contact us if you have any questions regarding this matter
The following is factory policy with Stanley for the number of keys provided with purchased lock sets.
Corporate Policy:
| Keying System |
Retrofit |
New Construction |
| Standard | 1 key per core | 2 keys per core |
| Premium (PKS) | 1 key per core | 1 key per core |
| Patented (Peaksâ„¢) | 1 key per core | 1 key per core |
| MX8 | 1 key per core | 1 key per core |
We have added a page consolidating this information into a single location. Click here to view this layout.
